Contact Us

Contact Us

Thank you for visiting our store. If you have any questions about products, materials, sizes, orders, shipping, or after-sales service, please feel free to contact us.

Customer Support Email

Email: [your support email]

Please include your order number when contacting us about an existing order. This will help us locate your order and assist you more quickly.

Customer Service Hours

Monday to Friday
9:00 AM–6:00 PM

Messages received outside business hours will be answered as soon as possible on the next business day.

Before Contacting Us

For order-related questions, please provide:

• Your order number
• The email address used for the order
• A clear description of the issue
• Photos or videos if the product arrived damaged or incorrect

We normally reply within 1–2 business days. Response times may be longer during holidays or promotional periods.